FAQs
Welcome to our Frequently Asked Questions (FAQ) section! Here, we've compiled a list of common queries and concerns that shoppers like you might have. Whether you're new to our platform or a returning customer, we're here to provide you with clear and concise answers.
Burleigh Waters, Gold Coast
- Monday- Friday 10am-5pm
- Saturday and Sunday 9am-11am
Limited deliveries are offered. Price start from $15 depending on location. Apartments or locations with limited stopping points, please ensure you are available to collect your order from us kerbside.
Go to SHOP page to place an order from a plethora of choices. Or enquire through the CONTACT US tab for any custom cakes. To secure your order, full payment is required for orders under $250. For order above this amount, a 50% non refundable deposit is payable with the remainder payable a month prior to your delivery/pickup date.
Minimum 2-3 weeks notice for all orders, or earlier to avoid disappointment. Although we will always do our best to accommodate all requests depending on our availability
Amendments can be made up to a month before your event, additional charges may apply depending on the nature of the changes.
Deposits paid are not refundable to account for services already provided to you. Cancellations less than 5 days from delivery/pickup date are not refundable and cannot be used as future store credit. Cancellations more than 5 days ahead of time will receive 50% refund, the remainder is retained for services we have provided. Cakes can only be reschedule within 3 months with limited alternations depending on the design.